Innovative Body Management System
Our bespoke Body Management System communicates instantly with customers and partners, keeping all parties up to date with the latest bitesize information via email, SMS, social media and video / photo updates.
We operate a paperless environment by utilising online systems that facilitate the vehicle accident customer journey to our insurance partners seamlessly and simply.
Our unique, integrated supply platform allows customers, insurers and suppliers to utilise Artis technology fully - from first notification of an accident to final vehicle delivery after a repair.
We encourage our customers to take photos of their vehicle damage and send them straight to their insurer and our bodyshop via our system. This improves the customer experience significantly and reduces the amount of time your vehicle is off the road.
Integrated systems enable us to conduct customer feedback and vehicle forms on collection and delivery. Pictures and videos of the vehicle are uploaded straight onto the Body Management System, delivering a paperless process.
This new system also includes automatic parts price updates straight from the dealers. Intelligent estimating systems identify repair methods and understand the right repair process for your vehicle immediately eg Replace front wing